Terms of use

Effective Date: October 2, 2026

Welcome to runcue.ca, operated by RunCue Inc. (“RunCue,” “we,” “us,” or “our”).

These Terms of Use govern your access to and use of the RunCue website. By using this website, you agree to these Terms. If you do not agree with them, please do not use the website.

1. About This Website

The RunCue website provides general information about our IT consulting, cloud, infrastructure, cybersecurity, managed IT, and related technology services.

The information provided on this website is for general informational and business-development purposes only. It is not intended to constitute a binding proposal, technical design, professional opinion, warranty, or service commitment unless expressly stated in a separate written agreement with RunCue.

2. Services

Descriptions of services on this website are intended to provide a general overview of RunCue's capabilities.

Actual services, deliverables, pricing, timelines, responsibilities, support levels, and other terms will be defined in applicable proposals, statements of work, service agreements, or other written agreements between RunCue and the client.

Information displayed on this website does not create a client relationship or obligate RunCue to provide any particular service.

3. No Guarantee of Results

Technology environments differ between organizations, and results may depend on factors outside RunCue's control, including third-party platforms, licensing, existing infrastructure, vendor services, network connectivity, customer configurations, and user actions.

RunCue does not guarantee that any particular technology, configuration, recommendation, security control, migration, or service will produce a specific business, operational, security, or financial outcome unless such a commitment is expressly stated in a written agreement.

4. Website Information

We make reasonable efforts to keep the information on this website accurate and current. However, technology products, services, pricing, licensing, features, security capabilities, and vendor requirements can change.

RunCue does not warrant that all information on this website will always be complete, accurate, current, or free from errors.

We may update, modify, or remove website content at any time without notice.

5. Third-Party Products and Services

RunCue works with and may reference third-party technologies, platforms, vendors, products, and services, including cloud, security, networking, software, and infrastructure providers.

References to third-party products or companies do not imply ownership, endorsement, partnership, or sponsorship unless expressly stated.

Third-party products and services are governed by their own agreements, licensing terms, privacy policies, availability, and service conditions.

RunCue is not responsible for the availability, functionality, security, policies, or actions of third-party providers.

6. Third-Party Links

This website may contain links to third-party websites or online services, including social media platforms such as LinkedIn.

These links are provided for convenience only. RunCue does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites.

Accessing third-party websites is at your own discretion and subject to their applicable terms and policies.

7. Intellectual Property

Unless otherwise stated, the content of this website, including:

  • RunCue branding and logos

  • Text and written content

  • Website design and layout

  • Graphics and visual elements

  • Service descriptions

  • Original documentation and materials

is owned by or licensed to RunCue Inc. and is protected by applicable intellectual-property laws.

You may view and use the website for legitimate personal or business informational purposes.

You may not copy, reproduce, republish, distribute, modify, sell, or commercially exploit RunCue website content without prior written permission, except where permitted by law.

Third-party trademarks, product names, and logos remain the property of their respective owners.

8. Acceptable Use

You agree not to use this website in a way that:

  • Violates applicable law

  • Attempts to gain unauthorized access to the website or related systems

  • Interferes with website availability or operation

  • Introduces malware, malicious code, or harmful content

  • Attempts to probe, scan, or test systems without authorization

  • Uses automated tools in a manner that disrupts or unreasonably burdens the website

  • Misrepresents your identity or affiliation

  • Uses the website for fraudulent, abusive, or unlawful purposes

RunCue may restrict access to the website where reasonably necessary to protect our systems, services, users, or business.

9. Website Security

RunCue takes reasonable measures to operate and maintain its website securely.

However, no website, network, cloud service, or internet transmission can be guaranteed to be completely secure or continuously available.

You are responsible for taking appropriate precautions when accessing online services.

Please do not submit passwords, private keys, financial account information, highly sensitive personal information, or other confidential credentials through the public contact form.

10. Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

RunCue makes no representations or warranties, express or implied, regarding:

  • Continuous or uninterrupted website availability

  • Freedom from errors or security vulnerabilities

  • Accuracy or completeness of all website information

  • Suitability of website content for a particular technical or business purpose

  • Results obtained from relying on website information

Nothing on this website replaces an assessment of a client's actual technology environment and requirements.

11. Limitation of Liability

To the extent permitted by applicable law, RunCue Inc. will not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to:

  • Use or inability to use this website

  • Reliance on information published on this website

  • Temporary website outages or technical errors

  • Third-party websites, products, or services

  • Unauthorized access or events outside RunCue's reasonable control

This limitation does not exclude liability that cannot legally be limited or excluded under applicable law.

12. Privacy

Your use of this website is also subject to our Privacy Policy.

The Privacy Policy explains how RunCue collects, uses, protects, and handles personal information submitted through or associated with the website.

13. Communications

Submitting a contact form, sending an email, or otherwise contacting RunCue does not automatically create a contractual or client relationship.

A formal business relationship begins only when the applicable parties enter into an appropriate agreement or otherwise expressly agree to proceed.

14. Changes to These Terms

RunCue may update these Terms of Use periodically to reflect changes to our website, services, business practices, or legal requirements.

The current version will be published on runcue.ca with the effective date displayed at the top of this page.

Continued use of the website after changes are published constitutes acceptance of the updated Terms to the extent permitted by law.

15. Governing Law

These Terms will be interpreted in accordance with applicable Canadian law and the applicable laws of the province or territory governing RunCue Inc.'s operations, without regard to conflict-of-law principles.